At TailTeddy™, we know that waiting for your pet’s new feeder, fountain, or grooming kit can feel like forever. That’s why we’ve built a shipping process that’s quick, transparent, and easy to trust. No hidden costs, no confusion, no run-around.
We currently ship within the United States, covering all 48 contiguous states.
We’re working hard to expand to Alaska, Hawaii, and other regions soon.
At the moment, we don’t offer international shipping, but if you love our products and live abroad, stay tuned. TailTeddy is growing fast.
Shipping is always free.
No minimums, no membership, and no surprise checkout fees. Whether you’re ordering a single pet bowl or a full feeding system, delivery costs are on us.
Every order is handled with care.
We’ll send a confirmation email as soon as your order ships, complete with tracking details so you can follow your package all the way home.
During holidays or peak seasons, deliveries may take slightly longer, but we’ll communicate clearly if that happens.
We partner with reliable U.S. carriers like UPS, FedEx, and USPS to deliver every package safely.
Each shipment is fully trackable, and we monitor delivery status closely until it reaches your door.
If you notice an error in your shipping address, please contact us immediately at support@tailteddy.com.
If your order hasn’t shipped yet, we’ll fix it right away. Once it’s in transit, we’ll work with the courier to help, but changes can’t always be guaranteed.
If your order arrives late, damaged, or doesn’t show up at all, don’t worry we’ll make it right.
Email us at support@tailteddy.com with your order number and a brief description of the issue. We’ll investigate and quickly send a replacement or full refund.